There is one thing we are sure of: we want to build a relationship with you, our customers. We want to stand by your side through your greatest challenges and to help you with the translations you need, whether they are written translations, conference interpreting or subtitles. So that you may feel like you have your own translation department, just one e-mail away.
Sales and negotiation trainings are not at all wrong to stress the fact that the relationship makes the sale, not the price. A relationship built with care and based on mutual respect, appreciation and collaboration, is always a win-win situation.
Our speed of reaction to the client's needs concerning translation services is, we believe, one of our most valued qualities. Additionally, we are very often congratulated for this by our clients, they appreciate this aspect of our collaboration.
A translation of an impeccable quality may be useless when it is sent late. Quality, promptness and on time delivery. TThe last two are two different concepts. You may answer the client's request promptly and rapidly, but miss the deadline promised to the client.